Orders
Orders are prepared within 24 hours and processed via express courier with delivery within 24-48 hours (24 hours more for the islands) subject to stock availability, on the same day the payment certificate is visible.
For more information, see the chapter: Delivery
Transport costs
Transport costs are calculated automatically and in real time by the site at the time of purchase. Delivery is to be understood as being on the ground floor. For any deliveries to floors, notify and request a quote at the time of ordering, otherwise the courier may refuse. Any customs charges for deliveries abroad will be exclusively borne by the buyer.
Right of withdrawal
Upon arrival of the shipment, check that it does not show signs of tampering. Otherwise, accept the goods 'with reservation'. No complaint can be considered valid if reported after 14 days from receipt of the material. Complaints must be sent in writing to our address info@otzitattoofactory.com. No material should be returned without our authorization. Authorized returns must be sent to us accompanied by the transport document or receipt indicating the number and date of the invoice or order relating to the original supply, to the address that will be provided to you.
The replacement or refund will be made as soon as possible, no later than 14 days after the return of the goods.
Legislative Decree 206/2005.
For further information, see the chapter: Buyer's Rights
Payment methods
The accepted payment solutions are:
A) Advance bank transfer;
B) Sofor or MyBank
C) Credit card or prepaid card;
D) PayPal;
E) Cash on delivery, cash to the courier.
For payments by credit or debit card, various circuits are available, all certified and 100% secure. Choose the one that is most convenient for you.
Regulatory information
All prices are net of VAT. All products on this site comply with the specific reference regulations that regulate their distribution and use at a community and national level; products that require it are therefore CE marked and accompanied by a declaration of conformity. For products that fall within the definition of 'dangerous preparations', safety data sheets are naturally available and we will provide them upon request to professional operators upon first purchase of the product. For any other technical and/or regulatory information or additional documentation, such as technical data sheets or specific requests that the operator may require, our Technical Office is available and will promptly provide all the answers. The site contains equipment for exclusively professional use; we are not obliged to ask for an identification document and verify the status, the buyer is solely responsible for the use he makes of it.
Discount Coupons
The discount coupons offered by this shop can be used exclusively for purchases on the online shop www.otzitattoofactory.com according to the terms proposed at the time and established exclusively by OTZI Tattoo Factory.
The company itself establishes the duration, quantity, value, products to which they are applied and the customers who will use them.
The company undertakes to communicate the specifications where possible, otherwise it reserves the right to the unquestionability of its proposals.
Discount vouchers cannot be combined with each other or with other types of discounts.
To use the discount code (e.g. BSPRGPQ564) you must go to "Cart", enter it in the "Promo Code" space and click "Add", the relevant discounts will automatically be applied to the cart.